privacy policy

Your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or use our services.

When you contact us, book an appointment, submit a referral, or browse our website, we may collect the following personal data:

• Contact details (e.g. name, email address, phone number)

• Health and treatment information (for patient referrals and appointments)

• Technical data (e.g. IP address, browser type, and cookies to improve our website experience)

We use your data to:

• Respond to enquiries and process appointment requests or referrals

• Provide healthcare services and professional support

• Improve our website and services

• Comply with legal obligations

Your data will never be sold or used for any purpose unrelated to the care and communication you have requested.

We do not share your personal data with third parties, except:

• With your explicit consent

• To trusted healthcare professionals and insurers involved in your care

• When required by law

All third-party partners are also committed to protecting your personal information.

We take appropriate measures to protect your data, including:

• Storing data on secure servers

• Limiting access to authorised personnel only

• Implementing suitable technical and administrative safeguards

Your data is kept for as long as is necessary to provide our services or to comply with legal obligations.

You have the right to:

• Request access to the personal data we hold about you

• Request corrections to any incomplete or inaccurate data

• Request deletion of your data where appropriate

• Object to or restrict the processing of your data

If you would like to exercise any of these rights, please get in touch with us.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand how our site is being used. You can set your browser to refuse cookies if you wish.

We may update this policy from time to time. Any updates will be posted on this page with the revised date at the top.

If you have any questions or concerns about this Privacy Policy, please get in touch with us.